Cloud computing adoption and utilization amongst Zimbabwean NGOs: a case of Gweru NGOs

Abstract

This paper seeks to determine the cloud computing services utilized by NGOs in Gweru as well as identify reasons (which might be management related, worker related, company related or economic related) that influence the utilization or non-utilization of cloud computing services. To elicit data, the researchers used questionnaires and interviews. Results from the survey indicate that the most widely used cloud computing services are social networks (97%), Google docs (94%) and Gmail (86%). Major concerns raised by the respondents include the absence of a budget supporting ICT initiatives, indecisiveness towards adopting cloud computing due to security related concerns, to lack of technical and management oriented support, use of outdated hardware and software and lack of information on compliance requirements. The study winds off by proffering recommendations to tackle the raised concerns.